Indian Registration Portal

1. Introduction & Scope

We respect your privacy and are committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 (DPDPA) and applicable laws. This policy covers all services offered by Indian Registration Portal—including Import‑Export Code (IEC), MSME registration, FSSAI licensing, Trademark and Patent registration, and Company incorporation.

References: Trustiics, DLA Piper Data Protection, iecoit.com

2. Information We Collect

2.1 Personal Data

Identity & Contact: Name, email, phone, postal address when you register or submit service forms.
Identifiers: Government IDs (PAN, Aadhaar), Digital Signature Certificates (DSC) when required for filings.

References: IEC, Iownmyinvention.com, Webstoremsmepromotioncouncilindia.com

2.2 Transactional & Service Data

Service Details: The specific service you request (e.g., IEC application, FSSAI Form A/B).
Payment Information: Transaction records if payments are processed via our platform (we do not store card details).

References: FoSCoS, fssailicenseonline.com, IECI

2.3 Technical & Usage Data

Log Data: IP address, browser type, pages visited, timestamps, and usage patterns for analytics and security.
Cookies & Tracking: Session cookies, analytics cookies to personalize and improve your experience.

References: oercs.berkeley.edu, Trustiics

3. How We Use Your Information

Service Delivery: To connect you with qualified experts, prepare and transmit your application data to them. (Ref: iec.ch, IEC Webstore)
Account & Support: To manage your account, respond to inquiries, and provide customer support. (Ref: IECI, iecoit.com)
Legal Compliance: To verify identity and comply with DGFT, MCA, FSSAI, IP India, and DPDP Act requirements. (Ref: DLA Piper Data Protection, practiceguides.chambers.com)
Improvement & Analytics: To analyze platform usage, improve services, and detect fraud or misuse. (Ref: oercs.berkeley.edu, OneTrust)
Marketing & Communications: With your consent, to send updates, newsletters, and offers. You may opt out at any time. (Ref: Trustiics)

4. Data Sharing & Disclosure

Third‑Party Experts: We share only the data necessary for experts to provide services; all experts are bound by confidentiality. (Ref: IECI, ownmyinvention.com)
Service Providers: Analytics, payment processors, and hosting providers under strict contractual obligations. (Ref: oercs.berkeley.edu)
Legal Requirements: When required by law, court order, or government authority (e.g., DGFT audits). (Ref: msmepromotioncouncilindia.com, bimakavach.com)

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined here, to comply with legal obligations, or to resolve disputes.

References: DLA Piper Data Protection, oercs.berkeley.edu

6. Security Measures

We implement industry‑standard technical and organizational safeguards—encryption, access controls, regular audits—to protect your data from unauthorized access, loss, or alteration.

References: oercs.berkeley.edu, OneTrust

7. Your Rights Under DPDP Act

Access & Correction: Request copies or corrections of your personal data.
Consent Withdrawal: Withdraw consent for processing at any time; we will cease processing except to the extent required by law. (Ref: IAPP)
Grievance Redressal: Contact our Data Protection Officer to lodge complaints; unresolved issues can be escalated to the Data Protection Board of India. (Ref: Trustiics, OneTrust)

8. Children’s Privacy

Our services are intended for users 18+. We do not knowingly collect data from minors; if we learn of such collection, we will delete it immediately.

References: oercs.berkeley.edu

9. International Data Transfers

If we transfer data across borders (e.g., cloud hosting), we ensure adequate safeguards or user consent as required by the DPDP Act.

References: DLA Piper Data Protection

10. Service‑Specific Data Practices

10.1 Import‑Export Code (IEC)

Data Collected: PAN, DSC certificate, bank account proof, address proof. (Ref: IEC Webstore, IECI)
Purpose: To file e‑IEC applications on DGFT’s portal.
Retention: Lifetime for IEC records plus 3 years for audit compliance. (Ref: IECI)

10.2 MSME Registration

Data Collected: Aadhaar‑PAN linkage, investment/turnover details. (Ref: msmepromotioncouncilindia.com, LawDocs)
Purpose: To process Udyam registration on the MSME portal.
Retention: As long as the enterprise remains registered (no renewals needed).

10.3 Food License (FSSAI)

Data Collected: Business details, layout plan, safety management plan, turnover slab. (Ref: FoSCoS, fssailicenseonline.com)
Purpose: To aid experts in submitting Form A/B on the FSSAI portal.
Retention: License term plus 5 years. (Ref: DLA Piper Data Protection)

10.4 Trademark Registration

Data Collected: Mark representation, goods/services class, applicant evidence. (Ref: USPTO, Trademarkia)
Purpose: To prepare and file TM‑A on IP India’s portal.
Retention: 10 years from registration plus renewal period.

10.5 Patent Registration

Data Collected: Invention details, Form 1/2 submissions, office action replies. (Ref: USPTO, IAPP)
Purpose: To support experts in filing patent applications.
Retention: 20 years from filing plus 5 years.

10.6 Company Registration

Data Collected: DSC, DIN, MOA/AOA documents, subscriber details. (Ref: insights.ieci.org, dpdpconsultants.com)
Purpose: To facilitate SPICe+ filings on the MCA portal.
Retention: As long as the company remains active.

11. Updates to This Policy

We may revise this policy to reflect changes in laws or our practices. We will notify users of significant changes via email or platform notice.