Thank you for choosing Indian Registration Portal. We value your trust and aim to provide high-quality services. Please read this Refund Policy carefully.

Eligibility for Refund

Refunds will only be considered in cases where there is a clear and visible deficiency in the service provided by the specialist engaged through our platform.

Change of Mind

If a customer requests a refund due to a change of mind, inadvertent application, or any other non-valid reason, without fault or defect in the service, the refund request will not be entertained.

Refund After Submission/Work Commencement

Refund requests will not be entertained once the work (e.g., Annexure, Submission on government portal, License, Application Draft, DSC application processing, LUT documentation, GEM portal registration initiation) has been shared by experts with you or processing has started. This applies even in the event of a change of mind or inadvertent application, or for reasons not attributable to the experts.

Time Limitation for Refund Requests

If the request for a refund is made 30 (thirty) days after the completion of the purchase of a service or product, or after the expert has completed and communicated the work to you, the refund request shall be deemed invalid and will not be processed.

Refund Process

If your refund request is approved, it will be processed and communicated to you via email. The refund process will take a minimum of 15 (fifteen) business days, and the refund will be credited to your bank account accordingly. We strive to process the refund promptly.

Clerical Errors

In cases of clerical errors, such as spelling inaccuracies, address discrepancies, and other common mistakes in documentation prepared by the expert, the experts will make necessary corrections at no additional cost. However, no refund will be issued under these circumstances.

Delays Due to User Responsibility

Refunds will not be issued if the delay in service delivery exceeds 24 working hours due to the user's shortcomings, such as failure to submit required documents, providing incomplete or incorrect information, lack of credentials, additional document requirements, or any other issues that prevent the expert from providing the service. This policy also applies if issues arise with the government portal not attributable to the expert's actions.

Special Condition Refund

In certain special cases, a refund of up to 50% of the paid amount may be provided, but this decision will solely be at the discretion of Indian Registration Portal and the involved expert.

Force Majeure Events

Indian Registration Portal and the engaged experts will not be considered in breach of policy or default under any service terms due to disruptions, delays, or non-fulfillment of services caused by circumstances beyond our reasonable control (e.g., natural disasters, government actions, epidemics, wars, strikes, government portal downtimes).

Delays in Communication or Service Provision

We aim for experts to establish communication with you within 24-48 working hours of service engagement. If communication has not been established or the service has not commenced within 15 days of payment (and no draft or initial work has been shared), you may be entitled to a full refund, subject to investigation of the cause.

Refund After Draft Submission

If an expert has shared an application draft or any part of the completed work with you within 15 days of payment, no refund will be considered for reasons such as change of mind or if the delay is not attributable to the expert.

Contact for Queries

For refund-related queries, please contact us at: 📧 Email: Indianregportal@gmail.com | 📞 Phone: +91 9667779895

The Import-Export Code (IEC) is a mandatory 10-digit code for businesses involved in import/export in India. Our refund policy for IEC registration services is as follows:

The General Refund Policy clauses regarding eligibility, change of mind, submission of application/documents, time limitations, clerical errors, user responsibility delays, special conditions, force majeure, and communication delays are applicable to IEC registration services.

Specifically for IEC services, "work shared" or "processing started" may include the IEC application draft, submission confirmation to DGFT portal, or the final IEC certificate generation by the government.

Please refer to the General Refund Policy section for detailed terms.

MSME registration helps Micro, Small, and Medium Enterprises access various government schemes and benefits. Our refund policy for MSME registration services is as follows:

The General Refund Policy clauses regarding eligibility, change of mind, submission of application/documents, time limitations, clerical errors, user responsibility delays, special conditions, force majeure, and communication delays are applicable to MSME registration services.

For MSME services, "work shared" or "processing started" can include the MSME application draft, submission confirmation to the Udyam portal, or the final MSME certificate generation.

Please refer to the General Refund Policy section for detailed terms.

An FSSAI Food License is required for all Food Business Operators in India to ensure food safety and standards. Our refund policy for FSSAI licensing services is as follows:

The General Refund Policy clauses regarding eligibility, change of mind, submission of application/documents, time limitations, clerical errors, user responsibility delays, special conditions, force majeure, and communication delays are applicable to FSSAI licensing services.

"Work shared" or "processing started" in the context of FSSAI services may refer to the FSSAI application draft, submission confirmation to the FoSCoS portal, or the issued license/registration by the authorities.

Please refer to the General Refund Policy section for detailed terms.

Trademark registration protects your brand identity. Our refund policy for Trademark registration services is as follows:

The General Refund Policy clauses regarding eligibility, change of mind, submission of application/documents, time limitations, clerical errors, user responsibility delays, special conditions, force majeure, and communication delays are applicable to Trademark registration services.

For Trademark services, "work shared" or "processing started" could include the trademark search report, application draft, submission confirmation to the IP India portal, or official filing receipt.

Please note that government fees paid for trademark applications are generally non-refundable once submitted to the registry.

Please refer to the General Refund Policy section for detailed terms.

Patent registration grants exclusive rights for an invention. Our refund policy for Patent registration services is as follows:

The General Refund Policy clauses regarding eligibility, change of mind, submission of application/documents, time limitations, clerical errors, user responsibility delays, special conditions, force majeure, and communication delays are applicable to Patent registration services.

"Work shared" or "processing started" for Patent services can include patent search reports, patentability opinions, draft patent applications, or filing acknowledgments from the IP India portal.

Government fees associated with patent applications are typically non-refundable after submission.

Please refer to the General Refund Policy section for detailed terms.

Company registration legally forms a business entity. Our refund policy for Company registration services is as follows:

The General Refund Policy clauses regarding eligibility, change of mind, submission of application/documents, time limitations, clerical errors, user responsibility delays, special conditions, force majeure, and communication delays are applicable to Company registration services.

For Company registration, "work shared" or "processing started" may include draft incorporation documents (MOA, AOA), name approval letters (RUN), submission to the MCA portal, or the certificate of incorporation.

Government fees and stamp duties paid during the company incorporation process are generally non-refundable.

Please refer to the General Refund Policy section for detailed terms.

Digital Signature Certificates (DSCs) are essential for various online transactions and filings. Our refund policy for DSC services is as follows:

The General Refund Policy clauses regarding eligibility, change of mind, submission of application/documents, time limitations, clerical errors, user responsibility delays, special conditions, force majeure, and communication delays are applicable to DSC services.

"Work shared" or "processing started" for DSC services includes the initiation of the eKYC process, submission of the application to the Certifying Authority (CA), or dispatch/issuance of the DSC token.

• Once a DSC application is processed and submitted to the Certifying Authority, or the eKYC verification is completed, no refund will be issued.
• If a DSC token has been dispatched, refunds are not applicable.
• Issues related to DSC compatibility with specific third-party software or portals not explicitly covered in our service agreement do not qualify for a refund.

Please refer to the General Refund Policy section for detailed terms.

A Letter of Undertaking (LUT) allows exporters to export goods or services without paying IGST. Our refund policy for LUT filing support services is as follows:

The General Refund Policy clauses regarding eligibility, change of mind, submission of application/documents, time limitations, clerical errors, user responsibility delays, special conditions, force majeure, and communication delays are applicable to LUT filing services.

"Work shared" or "processing started" for LUT services includes the preparation of the LUT application draft, guidance on documentation, or initiation of the filing process on the GST portal on your behalf (if such direct filing support is part of the agreed service).

• Once the LUT application (Form GST RFD-11) is drafted and shared, or filed on the GST portal, refunds are generally not applicable.
• Delays or rejections by the GST department, if not due to errors by the assisting expert, do not typically qualify for a refund.

Please refer to the General Refund Policy section for detailed terms.

Registration on the Government e-Marketplace (GEM) portal enables businesses to sell to government entities. Our refund policy for GEM registration support services is as follows:

The General Refund Policy clauses regarding eligibility, change of mind, submission of application/documents, time limitations, clerical errors, user responsibility delays, special conditions, force majeure, and communication delays are applicable to GEM registration services.

"Work shared" or "processing started" for GEM registration services includes the initiation of profile creation, document upload assistance, or submission of the registration application on the GEM portal.

• Once the GEM registration process has been initiated on the portal or significant guidance/documentation support has been provided, refunds are typically not applicable.
• Approval of GEM registration, caution money requirements, or specific product/service catalog approvals are at the discretion of GEM authorities and do not form a basis for refund if our support services were rendered as agreed.

Please refer to the General Refund Policy section for detailed terms.