Terms & Conditions
1. General Terms & Conditions
Welcome to SmartGov Advisory Hub. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our platform.
1.1. Consultancy Role & Platform Nature
SmartGov Advisory Hub is a private consultancy platform offering educational guidance and advisory support. We connect users with independent third-party professionals for specialized assistance. We do not provide government services directly, nor do we offer legal advice. The platform acts solely as a facilitator. Any references to government bodies are for informational and educational purposes only.
1.2. User Responsibilities
- Users are solely responsible for evaluating the competence and suitability of any third-party expert engaged through our platform.
- Users must provide accurate and complete information.
- Users are responsible for their own compliance with all applicable laws and for submitting their own applications on official government portals. We provide guidance, not representation.
- Any disputes arising from engagement with a third-party expert are solely between the user and the expert. SmartGov Advisory Hub is not a party to such disputes.
1.3. Fees & Payments
- Our fees are for consultancy and advisory services only.
- Any applicable government fees for registrations or applications must be paid by the user directly on the respective official government portals. SmartGov Advisory Hub does not collect government fees.
1.4. Intellectual Property
All content on this website is the property of SmartGov Advisory Hub. Unauthorized use is prohibited. References to government entities are for contextual and educational purposes only.
1.5. Limitation of Liability
SmartGov Advisory Hub, its owners, and affiliates disclaim all liability for any damages resulting from your use of the platform or engagement with third parties. Our total liability is limited to INR 100.
1.6. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.
1.7. User Conduct and Prohibited Uses
You agree not to use the platform for any unlawful purpose or in any way that could damage the platform or business of SmartGov Advisory Hub.
1.8. Privacy Policy
Your use of the SmartGov Advisory Hub platform is also governed by our Privacy Policy.
1.9. Amendments to Terms
SmartGov Advisory Hub reserves the right to amend these Terms at any time.
1.10. Contact Information
Email: Indianregportal@gmail.com
Phone: +91 9667779895
2. Educational Guide to Import-Export Code (IEC)
Overview & Eligibility
The IEC is a 10-digit code mandatory for import/export, issued by the DGFT (Directorate General of Foreign Trade). Our consultancy helps you understand the eligibility criteria.
Educational Overview – Not a Filing Service
We provide guidance on the following steps, which you must perform yourself on the official portal:
- Portal Profile Creation: Understand how to create a user profile on the DGFT portal (dgft.gov.in – for reference only).
- Form Guidance: Learn about the e-IEC application and the required documents (PAN, bank proof, etc.).
- Understanding Validation: Learn about the DSC and bank verification process.
3. Educational Guide to MSME (Udyam) Registration
Overview & Benefits
MSME registration via the Udyam scheme provides access to government benefits. We help you understand if you are eligible.
Educational Overview – Not a Filing Service
We provide guidance on the following steps, which you must perform yourself on the official portal:
- Prerequisites: Understand the requirement for linked Aadhaar & PAN.
- Portal Guidance: Learn about the Udyam portal (udyamregistration.gov.in – for reference only) and the UAM form.
- Verification Insight: Understand the OTP verification process for generating the Udyam Registration Number.
4. Educational Guide to FSSAI Food License
Overview & Applicability
An FSSAI license is mandatory for Food Business Operators. We help you understand which license (Basic, State, Central) applies to you.
Educational Overview – Not a Filing Service
We provide guidance on the process, which you must perform yourself on the official portal:
- Portal Navigation: Understand the FSSAI portal (foscos.fssai.gov.in – for reference only).
- Form Guidance: Learn about Form A vs. Form B and the necessary documents.
- Understanding the Process: Learn about fee payment, potential inspections, and license issuance by the authorities.
5. Educational Guide to Trademark Registration
Overview & Legal Framework
A registered trademark protects your brand identity. We offer advisory on the process and benefits.
Educational Overview – Not a Filing Service
We guide you on the following steps, which you or your legal counsel must perform:
- Filing Insight: Learn about Form TM-A and the filing process on the official portal (ipindia.gov.in – for reference only).
- Process Education: Understand the stages of examination, publication, and opposition.
Understanding Certificate Issuance by Government – For reference only
If no opposition is filed or after successful opposition, a registration certificate is issued by the Intellectual Property India office.
6. Educational Guide to Company Registration (SPICe+)
Overview & Applicable Law
The Companies Act, 2013 governs company incorporation. We provide advisory on the requirements.
Educational Overview – Not a Filing Service
We provide guidance on the incorporation workflow, which must be completed on the official portal:
- Prerequisites: Understand the need for Director Identification Numbers (DIN) and Digital Signature Certificates (DSC).
- Form Guidance: Learn about the SPICe+ form for name reservation and incorporation on the MCA portal (mca.gov.in – for reference only).
Understanding Certificate Issuance by Government – For reference only
Upon approval, the Ministry of Corporate Affairs (MCA) issues a Certificate of Incorporation containing the CIN, PAN, and TAN.
7. Service Specific Terms (Private Consultancy)
a. Scope of Advisory Services
We provide educational guidance and document preparation assistance for:
- Government e-Marketplace (GEM)
- Digital Signature Certificate (DSC)
- Letter of Undertaking (LUT)
- And other compliance matters.
b. Our Responsibilities (as Private Consultants)
- Provide timely updates on our advisory process.
- We help clients understand application requirements and guide them in submitting documents themselves via the official portals.
- Maintain strict confidentiality of client data as per our Privacy Policy.
c. Estimated Advisory Timelines
- DSC Guidance: Estimated advisory timeline for document preparation and vendor connection is 1-2 working days.
- LUT Guidance: Estimated advisory timeline for client document preparation and consultation is 2-3 working days.
- GEM Guidance: Estimated advisory timeline for profile setup consultation is 3-5 working days.
- Note: Timelines are indicative and depend on the client's readiness and government processing speeds, which we do not control.
8. Guidance on Digital Signature Certificates (DSC)
What is a DSC?
A Digital Signature Certificate (DSC) is a secure digital key to verify identity, issued by licensed Certifying Authorities (CAs).
Guidance on Choosing DSC Types and Vendors
We help users understand DSC categories and requirements and can help connect you with licensed vendors. We do not issue DSCs ourselves. We provide advisory on:
- Class 3 DSC: Understanding its use for e-Tendering, GEM, MCA, and ITR filing.
- DGFT-specific DSC: Understanding its requirement for the DGFT portal.
Advisory on Documentation & Process
Our consultancy helps you understand the documentation and eKYC process required by licensed CAs. We do not collect or process these documents for issuance.
9. Educational Guide to Letter of Undertaking (LUT)
What is an LUT?
An LUT allows exporters to export goods or services without paying IGST. We help you understand this mechanism.
Educational Overview – Not a Filing Service
Our advisory covers the requirements and process for filing an LUT on the GST portal, which you must do yourself:
- Document Guidance: Understand the documents and DSC needed.
- Process Insight: Learn how the LUT is filed and the acknowledgment is generated on the official GST portal (for reference only).
10. Educational Guide to Government e-Marketplace (GEM)
Purpose of GEM
GEM is an online public procurement platform. Our consultancy helps you understand how to navigate it as a seller.
Consultancy Support Offered
- Registration Guidance: Assistance in understanding the seller account creation process on the GEM portal (gem.gov.in - for reference only).
- Profile & Listing Advisory: Help in understanding how to set up a business profile and list products/services effectively.
- Bid Participation Education: Support in understanding bid documents and the participation process.